Aero CORE Training

Help desk for parking, permits, cases and configuration.

A searchable operator guide built from the CORE training vault, with visual walkthroughs for the workflows council teams use every day.

44Articles
7Collections
166Screenshots
Parking Management

Dashboard Overview

The dashboard is your organisation's command centre — parking metrics, case management, active system parameters and field operations, all at a glance.

Parking Management

Create Exports

Export your data as a downloadable file — zones, permits, alerts and plate scans — with full control over exactly which columns are included.

Parking Management

Zones

Zones had a major overhaul. Group multiple car parks and sub-car parks, attach tags and active profiles, and enable/disable car parks manually or on a schedule — across on-street, off-street and multi-zone parking, with weekly and yearly scheduling.

Permits

Permits

Aero CORE now ships a full permit system — including non-vehicle permits (fire-break, pool-inspection, pet). This note covers vehicle permits: how they've improved since v1 and how to use them for parking management.

Parking Management

Parking Sessions

Sessions are a new, first-class feature. They used to live inside permits and were hard to find — now they have their own home. A session is a short-term parking entitlement imported from a third-party system.

Parking Management

Devices

Search all your devices in one place and see live information about each — status, friendly name, call sign, type, cameras, last online and total reads.

Parking Management

Parking Alerts

Parking alerts are plate-based notifications that help officers review vehicles in the field. Manual entries are operator-authored; rule-based entries can be created from long-dwell reviews when the organisation has configured that workflow.

Parking Configuration

Configuration — Alerts Configuration

The configuration behind parking alerts — author the categories vehicles announce and the rules that can create review alerts from long-dwell sweeps. Also reachable from Parking Alerts; gathered here for the configuration section.

Parking Configuration

Configuration — Export History

A history of the exports your team has generated. Also available in the parking dashboard.

Parking Configuration

Configuration — Imports

Bring data into Aero CORE — permit CSVs, zone files and integration syncs.

Parking Configuration

Configuration — Integrations

View the live status and sync history of your integrations. Integration configuration itself is managed by your platform administrator.

Parking Configuration

Read Visibility Horizon

Use a visibility horizon to reduce normal access to older un-actioned plate reads while preserving records that have been pinned to a case, alert or review workflow.

Parking Configuration

Fixed Camera Onboarding

Bring a fixed third-party camera into CORE by mapping the provider, device identity, zone, capture mode and test status into a controlled onboarding workflow.

Parking Configuration

Integration Monitoring

Use the integrations overview to see which external feeds are active, disabled, healthy, recently synced or ready for administrator review.

Parking Configuration

Integration Templates

Integration templates describe the provider, category, capabilities, product scope and status of a reusable integration pattern.

Parking Configuration

Configuration — Permit Configuration

Permit configuration — categories, enforcement behaviour and active hours. Also available from Permits; the key points are duplicated here for the configuration section.

Parking Configuration

Configuration — Settings

General parking operation settings. The key controls are image processing — how evidence images are processed before export to third-party enforcement providers (e.g. ADR, V-Compliance, Tech One). Each is a simple on/off toggle, and originals are never modified.

Parking Configuration

Configuration — Zone Configuration

Manage zone categories (profiles), overrides, tags, archived zones and zone settings. Much of this is also reachable from Zones — gathered here for the configuration section.

Cases

Case Dashboard

The case dashboard is the daily inbox for enforcement work in CORE by Aero Ranger: triage, action and track every case from one live snapshot.

Cases

Bulk Case Review

Use multi-select on the Cases list to review, approve or reject a batch of cases, generate notices, update statuses and export the print bundle.

Cases

Case Task Queue

Use the Cases list as a daily work queue by sorting, filtering and reviewing cases by their next task.

Cases

Cases — Case Loads

Case loads bundle related cases into one group — so you can manage, add records to, export and bulk-print a set of cases together.

Cases

How do I review a case?

Open a case, check the evidence, confirm the subject and location, understand the current status and choose the next action.

Cases

Cases — Inspections

Cases manage the life cycle of a compliance matter (parking or other) across inspections, time frames, escalations, fines and collections. Inspections are the on-the-ground records that feed a case — built from templates, captured with AI plate/vehicle recognition and device GPS.

Cases Configuration

Case Flows

Case flows define the repeatable case journey: which tasks, inspections, notices, enrichments, status changes and decision branches happen from opening a case through to resolution.

Cases Configuration

Case Statuses

Statuses and sub-statuses are the stepping stones of the case life cycle — and can drive automations and time-based rules to cut manual work.

Cases Configuration

Local Laws

Register council local laws, penalties, clauses and review requirements so cases and enforcement tasks map to the correct legal basis.

Cases Configuration

Parking Offence Mapping

Map each parking enforcement decision detected by Aero Ranger to the correct local law or enforcement outcome.

Cases Configuration

Auto Numbers

Configure automatic numbering for infringements, cases and inspections, including prefixes, separators and starting numbers.

Cases Configuration

Document Builder

Build templated infringement documents and PDFs from a background file plus drag-and-drop data fields — then render them from any case, with no copy-paste.

Cases Configuration

Ticket Builder

Build thermal ticket templates for field printing on 58 mm and 80 mm devices such as Bixolon, Zebra and Canon printers.

Cases Configuration

Enforcements

Enforcements are the issuable outcomes on a case — each with a legislation reference, offence code, penalty and an optional case flow.

Cases Configuration

External Actions

Reusable steps that happen outside Aero CORE — referrals, debt collection, court packs — added to a case flow as an External Action step.

Cases Configuration

Inspection Templates

Build reusable inspection forms — sections, pages and a rich question palette with conditional logic — then preview and publish for cases and case flows.

Cases Configuration

Integrations

Review how case integrations exchange approved data with external systems, monitor sync history, and keep configuration details controlled by authorised administrators.

Cases Configuration

Task Templates

Simple, reusable tasks — a thing to do and who does it — for dropping into cases and case flows.

Intel

ANPR

Review ANPR vehicle performance by date and officer, compare infringement output, and identify which vehicles are producing the most enforcement activity.

Intel

Officers

Review officer enforcement performance by date and vehicle, compare infringement output, and customise the leaderboard columns for reporting.

Intel

Zones

Review enforcement activity by zone, identify the highest-volume locations, and compare infringements, value, active days and sub-zone coverage.

Intel

Returns

Review enforcement value against ANPR system and labour costs, compare return by system or officer, and model projected usage impact.

Intel

Time Analysis

Review enforcement patterns by hour of day and day of week, then filter by date, vehicle, officer or zone to understand when activity is concentrated.

Surveys

Dashboard

Review mobile vehicle-capture survey results, generate reports by date range, and compare captures, unique vehicles, dwell time, sweep activity and zone pressure.

Surveys

Generate Report

Generate a printable parking survey report with executive summary, zone overview, occupancy, pressure, dwell, duration, methodology and conclusion sections.

Surveys

Vehicle Replay

Replay survey vehicle GPS movement for a selected day, inspect coverage timing, and review the zone visit history behind the route.