Bring parking, permits, inspections, evidence and reporting into one practical council workflow.
Cases
Case Dashboard
The case dashboard is the daily inbox for enforcement work in CORE by Aero Ranger: triage, action and track every case from one live snapshot.
What it is
The case dashboard is where officers start the day in CORE by Aero Ranger. Every citation, inspection and complaint lands here to be triaged, actioned and tracked.
It opens on a live snapshot of your current case workload. An inspection, such as a pool fence check, is only counted once it has been promoted to a case.
Why it matters
This is the one place officers work from. Like an inbox, it helps make sure nothing slips through: overdue work, unassigned cases and the full audit trail are all visible for action and records requests.
Views, filters and snapshot cards
Use the top controls to switch between Operations, Financial and Reports views, then filter the dashboard by category: all cases, vehicle management, incidents, inspections and audits, or complaints.
- Total cases — the current case count in the snapshot
- Open — open cases with the oldest waiting case shown
- Overdue — work past its due date across every category
- Cleared — cases closed, cleared or archived
Pipeline and quick jump
The pipeline shows where cases sit by status: Open, Enforced, Appealed, Closed and Archived. Tap a status to unfold its sub-statuses.
Quick jump gives officers one-tap queues for the work they need most: review all open cases, jump to overdue work, or pick up unassigned cases.
Cases list and expanded records
Open the cases list to manage enforcement work. Search by case ID, subject or infringement number, create a case, switch between My Cases and View All, flip to the map, or sort and filter the list.
Expand any case to see it at a glance: the photos, vehicle and owner details, whether the owner still needs to be attached, and any infringements. When ready, issue enforcement in bulk from Bulk Review.
